You won the job—now what? This session covers post-award client management strategies including contract handoff, tracking client information, managing expectations, handling damage control, and maintaining strong relationships even when operations is overwhelmed.

Winning a contract is only the beginning. The real test comes after selection—when expectations are high, operations is stretched, and the client relationship is officially “in motion.”

This session will focus on what happens after the win and how BD professionals can help ensure a smooth transition from pursuit to project execution. We’ll discuss practical strategies for managing client expectations, strengthening trust, navigating evolving scopes and service offerings, and supporting internal teams without overwhelming them. We will discuss how to continue to position yourself for the next project while doing their current projects.

Topics will include:

DRINKS AND LIGHT APPETIZERS ARE INCLUDED!

REAL TALK GUEST SPEAKERS:

Sherri Swanson, PWS, GTA I Ecological & Marine Resources Division Manager, Manatee County Government I Natural Resources Department 

Sherri Swanson, PWS, GTA, is the Ecological & Marine Resources Division Manager with the Manatee County Natural Resources Department, where she leads initiatives focused on ecosystem restoration, mitigation services, and marine resources, and supports environmental stewardship across coastal and inland systems. In this role, she oversees a diverse portfolio of projects and programs that directly support the health and resilience of the region’s natural resources, including innovative efforts like oyster reef restoration, living shorelines, and community-engagement.

 With a career rooted in both public and private sectors, Sherri brings a uniquely well-rounded perspective to environmental planning, permitting, and project delivery. Prior to joining Manatee County, she served as an environmental project manager, collaborating with engineers, planners, and scientists to develop sustainable, resilient solutions for infrastructure and restoration projects. Her work has consistently focused on helping communities navigate complex environmental challenges, particularly in the context of climate vulnerability and coastal adaptation.

 Known for her collaborative approach and deep understanding of both regulatory and real-world project constraints, Sherri brings valuable insight into how public agencies manage, deliver, and sustain successful programs long after a project is awarded.

Arash Kamangar, AIA, ACHA, Associate Principal, Hunton Brady Architects

Additional speakers coming soon!

REAL TALK MODERATOR:

Alex DeYoung, P.E., ENV SP, LEED GA, Senior Project Director, Pure Project Management 

Alex is an experienced Senior Project Director with 14 years of experience focusing on various types of planning and site development projects for both private and public sector clients. With a strong focus on up front planning, programming, design oversight, permitting, and construction oversight activities, Alex plays a crucial role in ensuring projects progress smoothly and efficiently. Her background as a licensed Professional Engineer, coupled with a specialization in institutional projects, has positioned her as a key player in delivering tailored project solutions for healthcare facilities across Florida.

Connect on LinkedIn

Thank you to our Sponsor! 

SPONSORSHIPS available

To review and sign up for available sponsorships, visit the Real Talk sponsorship page.